FAQ

Frequently asked questions

How much does delivery cost and how long does it take?

See Delivery & Returns for prices, estimates, free basic delivery eligibility and postcode exclusions.

What will the parcel look like?

Orders are sent in plain, discreet packaging.

Which payment methods can I use?

Checkout shows the payment options available for your order. See Secure Shopping for more information.

Where is my order?

Look for your dispatch email and tracking details where available, or track your order online. If you still need help, contact us with your order number.

How do I start a return?

See Delivery & Returns and get in touch for instructions.